Terms of service

This website is operated by thebassinet. Throughout the site, the terms “we”, “us”, and “our” refer to thebassinet. We provide this website, including all information, tools, and services available from it, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most recent version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 – Online Store Terms
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting more accurate or timely sources. Any reliance is at your own risk. This site may contain historical information, provided for reference only. We reserve the right to modify contents at any time but have no obligation to update information.

Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services (if applicable)
Certain products or Services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only in line with our Refund Policy. We have made every effort to display product images and colours accurately, but we cannot guarantee your monitor’s display will be accurate. We reserve the right to limit sales of products or Services to any person, region, or jurisdiction. We may exercise this right case-by-case.
All descriptions and pricing are subject to change without notice. We reserve the right to discontinue products at any time. We do not warrant that the quality of products or Services purchased will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Restrictions may apply to orders placed under the same account, credit card, or billing/shipping address. In the event of changes or cancellations, we may notify you via email, billing address, or phone number provided at the time of order. You agree to provide current, complete, and accurate purchase and account information, and promptly update details such as email addresses and payment details so that we can complete transactions and contact you as needed. See our Refund Policy for more details.

Section 7 – Optional Tools
We may provide access to third-party tools we neither monitor nor control.
You agree that we provide such tools “as is” and “as available” without warranties, representations, or conditions of any kind. Any use of optional tools is at your own risk and discretion, and you should ensure you approve of the terms provided by third-party providers. Future new features and tools will also be subject to these Terms of Service.

Section 8 – Third-Party Links
Third-party links may direct you to websites not affiliated with us. We are not responsible for content, accuracy, or practices of such third parties. We will not be liable for any harm or damages from transactions made with third-party websites. Review their policies carefully before engaging in transactions.

Section 9 – User Comments, Feedback and Other Submissions
If you send creative ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree we may use them without restriction, including editing, publishing, or distributing. We are under no obligation to (1) maintain comments in confidence, (2) pay compensation, or (3) respond. We may remove content we consider unlawful, offensive, threatening, defamatory, obscene, or in violation of intellectual property or these Terms. You agree that comments will not violate third-party rights, and will not contain unlawful or harmful material or malware. You may not mislead us or others about the origin of comments. You are responsible for what you post.

Section 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions
Occasionally information on our site or Service may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct errors or update information without prior notice, including after you submit an order. We undertake no obligation to update or amend information except as required by law.

Section 12 – Prohibited Uses
You are prohibited from using the site or its content for unlawful or harmful purposes. This includes, but is not limited to: violating laws, infringing intellectual property rights, harassment, submitting false information, transmitting malware, spamming, scraping, or interfering with security features. We may terminate your use of the Service for violations.

Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, timely, or error-free use of the Service. Products and Services are provided “as is” and “as available” without warranties of any kind. We shall not be liable for any damages, including lost profits, lost savings, data loss, or consequential damages arising from use of the Service. Some jurisdictions do not allow such limitations, so liability may be limited as permitted by law.

Section 14 – Indemnification
You agree to indemnify and hold harmless The Bassinet and its affiliates, officers, agents, contractors, suppliers, and employees from any claim, demand, or costs arising from your breach of these Terms or violation of any law or rights of a third party.

Section 15 – Severability
If any provision is unlawful or unenforceable, the remainder shall still be valid to the fullest extent permitted by law.

Section 16 – Termination
These Terms remain effective unless terminated by you or us. You may terminate by ceasing use of our site. If you fail to comply, we may terminate without notice, and you will remain liable for amounts due up to termination.

Section 17 – Entire Agreement
These Terms, along with any policies posted on our site, constitute the entire agreement and supersede prior agreements. Ambiguities shall not be construed against the drafting party.

Section 18 – Governing Law
These Terms and any agreements under which we provide Services are governed by the laws of Kenya.

Section 19 – Changes to Terms of Service
We reserve the right to update, change, or replace these Terms at our sole discretion by posting updates on our website. It is your responsibility to check periodically. Continued use of the website following changes constitutes acceptance.

Section 20 – Contact Information
For any questions about these Terms of Service, please contact us at:
sales@thebassinet.co.ke or call +254 769 181 748.

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